Returns & Refunds
We want you to be happy with your purchase. If you have any issues with your order, please contact us and we will do our best to help.
Return Eligibility
Returns may be requested within 30 days of delivery.
To be eligible for a return, items must be:
- Unused and in their original condition
- Returned in their original packaging whenever possible
- Accompanied by proof of purchase
Return Authorization Required
Please do not send items back without contacting us first.
To initiate a return, please contact our support team through our Contact Us page and provide:
- Your order number
- The reason for the return
- Photos, if applicable
We will provide return instructions once your request has been reviewed.
Unauthorized returns may not be accepted.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include photos of the item and packaging so we can evaluate the issue and provide an appropriate resolution.
Depending on the situation, we may offer:
- A replacement
- A refund
- Store credit
Order Changes & Cancellations
Orders may be canceled or modified before they have been processed.
Once an order has been processed and prepared for shipment, we are unable to guarantee cancellation or modifications.
If you need to make a change, please contact us as soon as possible after placing your order.
Refunds
Once a returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.
Non-Returnable Items
The following items may not be eligible for return:
- Used items
- Items damaged through misuse
- Items returned without prior authorization
- Clearance or final-sale items (where applicable)
Contact Us
If you have any questions regarding returns or refunds, please contact us through our Contact Us page and we will be happy to assist.